![]() And most importantly, the benefits it brings if done right. These include important data points related to why customers are demanding live chat support, the estimated growth of the live chat support industry, and the key areas where there is a mismatch between what customers desire and what businesses are able to provide. To help you understand why this is such a hot topic, we have put together the most comprehensive set of live chat statistics you will need to enhance your own customer support systems in 2022. The related growth in sales and customer loyalty is prompting many businesses to give this communication channel a try. If you are up to date with industry trends, you are already familiar with the growing popularity of live chat. ![]()
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